PRIVACY POLICY
Our privacy policy sets out what information we collect, how we use it and under what circumstances we will share it with other parties. Astral Aspects abides by and is compliant with the Data Protection Act 1998 (herein referred to as "The DPA") and the General Data Protection Regulation (herein referred to as "The GDPR") which comes into effect on 25th May 2018. Astral Aspects is committed to keeping your personal information secure and confidential. By using our website, you agree to the use of this information in accordance with the following provisions.
Lawful Basis for Processing Personal Data
Astral Aspects is the Data Controller for the purposes of The GDPR and processes all personal data lawfully, fairly and in a transparent manner. Under Article 6 of The GDPR,
- the primary lawful basis on which Astral Aspects processes personal data is that of "Contract" - whereby processing is necessary in order to fulfill customer orders and enquiries
- the secondary lawful basis on which Astral Aspects processes personal data is that of "Consent" - whereby a customer has given clear opt-in consent for us to send them marketing emails.
Cookies
We use cookies to collect information on website usage, and to enable some of the website's services such as the shopping basket and checkout. Our website does not capture or store personal information other than what you tell us when submitting form. We track the number of visitors to the website using Google Analytics, but this tracking does not personally identify visitors.
Data We Collect: Personally Identifiable Information
Astral Aspects collects personally identifiable information only when it is voluntarily submitted to us via this our on-line shopping website, or via or e-mail or telephone. The data we collect includes: name, billing address, delivery address, e-mail address, telephone number, date of order, items ordered, value of items ordered. We may use this information to improve the content of our web site, notify you of new products and for Astral Aspects own internal financial accounting purposes. We do not sell or rent personally identifiable information to any third party for any purpose.
Data We Collect: Non-Personally Identifiable Information
Astral Aspects collects (through Google Analytics) aggregate or non-personally identifiable information in aggregate form to track data such as the total number of visitors to our web site, the number of visitors visiting each page, the domain names of our visitors' Internet Service Providers (ISPs), and the browsers our visitors use. We use this information, which remains in aggregate form, to understand how our visitors use our web site so that we may improve upon it. No personally identifiable information is collected in this process.
Website visitors who don’t want their data used by Google Analytics can install the Google Analytics opt-out browser add-on. To opt-out of Analytics for the web, visit the Google Analytics opt-out page here: https://tools.google.com/dlpage/gaoptout and install the add-on for your browser. Learn more about the opt-out and how to properly install the browser add-on here: https://support.google.com/analytics/answer/181881?hl=en-GB.
How we use your information
We may use any information you give us about yourself to:
- process and dispatch your order/s
- carry out regulatory checks to meet our legal obligations
- prevent and detect crime
- develop and improve our products
- undertake anonymised statistical analysis (we won’t be able to identify individuals from this data)
- provide you with marketing material, which may be tailored to your individual needs, when we have your permission to do so
- run competitions and promotional activities
- you ask us to reveal the information, or we have your permission to do so
- we are required or permitted to do so by law
- it is required by law enforcement, fraud prevention or credit reference agencies
Keeping you informed
If you have opted-in to our newsletters, we may email you details of offers from Astral Aspects and we use an external mailing company to deliver these emails on our behalf. We don't allow them to use your details for anything else. We don't share your personal information with other companies for their marketing purposes. Email updates from Astral Aspects are a quick and easy way to stay up to date with news about our products and services. If you do not want us to contact you about new products or services supplied or promoted by Astral Aspects, please email us. Or write to Astral Aspects, 9 Elbourn Way, Bassingbourn, Cambridgeshire, UK SG8 5UJ. In addition you can unsubscribe at any time by clicking the "Unsubscribe" link in all our emails
Data Subject Access Requests
Under The GDPR you are entitled to obtain from Astral Aspects (the Data Controller for the purposes of The GDPR) a copy of the data held concerning you and to have any inaccuracies in the data rectified. We are obliged to provide this data to you within 1 calendar month of the request and free of charge. However we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.
Links to Other Web Sites
The Astral Aspects web site provides links to other web sites as a service to our visitors. These web sites we believe provide helpful information. However, Astral Aspects does not endorse and is not responsible for the content of third-party sites. The privacy policy described here does not apply to those third-party websites.
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